Privacy Policy

At Banaras Heritage, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you visit or make a purchase from our website.

When you place an order or attempt to make a purchase, we collect certain personal information including your name, billing address, shipping address, phone number, email address, and payment details. Payment information is processed securely through trusted third-party payment gateways, and Banaras Heritage does not store your card or banking details.

We use your information to process and fulfill orders, communicate with you regarding your purchase, provide customer support, improve our services, and, with your consent, send promotional emails or updates about our products and offers. You may opt out of marketing communications at any time.

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand customer preferences. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

We do not sell, trade, or rent your personal information to third parties. Your information may be shared only with service providers such as shipping partners, payment processors, and analytics services, strictly for order fulfillment and website operation.

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Banaras Heritage may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.